Technical Support and Customer Inquiries

Where can I go to submit a question for technical support?

Click here to submit and open a customer support ticket with us.


How do I sign up for the free TRREB IDX and VOW data agreements?

This is a free but mandatory task all realtor agents must perform themselves as it requires their TRREB agent login.
Click here to read our help article that will walk you through the process.


How do I get my free Google Analytics Tag?

This is a free and optional task you have to perform yourself as it requires your Google Account login.
Click here to read our help article that will walk you through the process.


How do I get my free HubSpot CRM Integration API key?

This is a free and optional task you have to perform yourself as it requires your HubSpot Account login.
Click here to read our help article that will walk you through the process.


How do I get my free HubSpot Live Chat Tracking Code?

This is a free and optional task you have to perform yourself as it requires your HubSpot Account login.
Click here to read our help article that will walk you through the process.


Not using our IDX Annual Plan but want to buy a .com domain name?

Click here to purchase a .com domain name of your choice from Navisen for $10 per year.


How do I point my domain name to my new IDX website?

Click here to read the instructions.


How do I clear browser cache?

Click here to read the instructions.


How do I cancel my annual or monthly IDX membership?

Click here to request a membership cancellation with us.


Absolutely need to speak to someone?

Email: [email protected]
Toronto: (905) 467-8101

Business hours:
Monday to Friday: 9:00am - 6:00pm
Saturdays: 10:30am - 4:30pm
Sundays: 10:30am - 4:30pm
Holidays: Closed